What We Collect and Why
When you create an account, we collect the details you submit during registration — your name, email address, and contact number. Each time you access the platform, we also log device identifiers, session data, and the IP address tied to that session. Payment activity through Touch
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'n Go eWallet, Boost, or GrabPay is recorded at the transaction level: amount, timestamp, and payment rail used. We do not store full wallet credentials on our servers; those remain with the respective payment provider. Cookie data and browser signals help us keep your session active
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across devices so you can pick up on mobile where you left off on desktop. We use this data to operate your account, process withdrawals, and flag unusual activity. We do not sell personal data to third parties. Jurisdiction determines what rights apply to you —
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where local law grants you access, correction, or deletion rights, we will honour requests submitted through our support channel. Retention periods follow applicable legal requirements; account data is held for as long as your account remains active and for a defined period after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.